Can I pay the fees using EFT over the phone?
Kiahpark.com.au Administrator2015-08-11T10:36:14+10:00No, we don’t carry these facilities. Your payments can be made via internet transfer, cheque, money order or cash.
August 2015
Can you use previous records to book my child in for another camp?
Kiahpark.com.au Administrator2015-08-11T10:35:54+10:00Yes, provided your records are less than one year old. We must also be notified of any changes.
How early should I make my booking?
Kiahpark.com.au Administrator2015-08-11T10:35:28+10:00We love early bookings! To avoid disappointment, it is best to make your booking as soon as the current school holidays are over.
I need to cancel my booking, will I receive my deposit back?
Kiahpark.com.au Administrator2018-11-09T15:35:02+10:00Cancellations are accepted up to 8 days prior to the camp starting date (that is on Saturday prior to the camp start date) and will incur a $50 administration fee. Letting us know after this time and no shows do not give us time to offer the position to someone on the waiting list and the full fee is due unless you have a medical certificate, in which case you will receive a refund less a $50 administration fee.
March 2020
I would like to defer my child’s booking, what happens to my camp payments?
Kiahpark.com.au Administrator2020-03-06T11:48:18+10:00We are happy to transfer your child’s booking and the full funds paid for their camp across to another camp date. Please note, defers should be made at least 8 days prior to the original camp start date. Defers made after this time will incur a $25 admin fee.
August 2015
What is the age group and qualification of your Leaders?
Kiahpark.com.au Administrator2018-01-23T11:24:57+10:00Our supervising staff hold their blue cards to work with children and are experienced horse riders aged 17 years – late 20’s. We also have Helpers between the ages of 15 – 16 years assisting in the smooth operation of camp. Our head instructor together with Nick (owner) lead and oversee all activities, both are registered with Horse Safety Australia. Safety is a key focus at Kiah, and we strictly adhere to all current policies.
How do I contact my child at camp?
Kiahpark.com.au Administrator2015-08-11T10:39:09+10:00You are welcome to call your child on our phone 5486 6166 for a chat at dinner time, between 6.30 – 7.00pm. If you get the answering machine keep trying as it means the line is busy.
Can you cater for my child’s special diet?
Kiahpark.com.au Administrator2020-03-16T14:52:45+10:00Yes! We are able to cater for your child’s unique dietary requirements, including gluten free and coeliac, vegetarian, vegan, dairy free, etc. Please just get in touch with us and we will work with you to cater the menu plan to your child’s specific needs. The additional cost for a 7 Day Camp is $100 and for Weekends the cost is $80.
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